About Supa Vapes Canada

The Supa Vapes Story

Welcome to Supa Vapes — Canada's trusted online vape shop, and a family-owned business with over thirty years of experience in retail. We are proud to serve vapers across Ontario, Quebec, and all of Canada from our physical locations in Hawkesbury and Ottawa, and through our online store at SupaVapes.com.

Our journey into vaping started personally. As someone who grew up watching a parent struggle with smoking for decades, we witnessed firsthand how difficult quitting cigarettes can be — and how life-changing it is when it finally works. When our father switched to vaping and successfully quit smoking after years of trying, we realized that vaping could be a genuine turning point for millions of other smokers in Canada. That personal experience is what drives everything we do at Supa Vapes.

From a Small Selection to Canada's Best Online Vape Shop

Supa Vapes began with a humble selection of premium vaporizers and accessories at a single retail store. As demand for quality vaping products grew across Ontario and Quebec, we expanded our product range, opened a second location, and built SupaVapes.com to serve customers across Canada. Today we carry thousands of products from Canada's top vaping brands — including Flavour Beast, STLTH, DRIP'N, KRAZE, OXBAR, and many more.

Our Stores in Hawkesbury and Ottawa

We operate two physical vape shops in Ontario. Our Hawkesbury flagship at 1502 Main St E serves Eastern Ontario and the Quebec border region, while our Ottawa location inside Herongate Square at 1729 Walkley Rd serves South Ottawa, Gloucester, and the surrounding area. Both stores are open seven days a week from 9:00 AM to 9:00 PM, staffed by knowledgeable people who genuinely care about helping you find the right product.

Supa Vapes at a Glance

Our Company

• Family-owned Canadian vape shop with over 30 years of retail experience
• Two physical retail locations in Ontario: Ottawa and Hawkesbury
• Ships to all Canadian postal codes from our Ontario stores

Our Locations

• Supa Vapes Ottawa — 1729 Walkley Rd, Ottawa, ON K1V 2P6 (inside Herongate Square). Open 9am–9pm every day. Phone: 613-260-2383
• Supa Vapes Hawkesbury — 1502 Main St E, Hawkesbury, ON K6A 1C7. Bilingual English/French service. Open 9am–9pm every day. Phone: 613-632-2844

What Customers Say

• 5.0 stars on Google at our Ottawa location (534+ verified reviews)
• 4.9 stars on Google at our Hawkesbury location (859+ verified reviews)
• 1,400+ combined verified reviews across both locations

Shipping & Service

• Ships to all Canadian postal codes
• Free shipping on orders over $100
• Most orders ship within 24 hours of placement
• Delivery typically 2–5 business days
• Discreet packaging 
• Age verification (19+) 

Returns & Warranty

• 14-day return policy on unused items in original packaging
• 30-day warranty on hardware, mods, and batteries
  

What We Carry

• Disposable Vapes: Flavour Beast, STLTH, DRIP'N, KRAZE, Geek Bar, OXBAR, ELF BAR, VUSE, SPIN, Veev, Vice, Fruitii
• E-Juice & Salt Nicotine: Freebase and salt nic from multiple brands, strengths from 0mg to 20mg
• Pod Systems: STLTH Loop, Level X G2, Vuse, Veev, Oxbar SVOPP, and compatible pods
• Hardware & Mods: UWELL, Geekvape, Vaporesso, SMOK, VOOPOO, Freemax, OXVA
• Coils, tanks, cartridges, batteries, and accessories

Contact Us

• General inquiries and Customer support: hello@supavapes.com
  
• Ottawa store: 613-260-2383
• Hawkesbury store: 613-632-2844

More Than Just a Vape Shop

At Supa Vapes, we believe in giving back to the community that supports us. We regularly organize charitable events including food drives and fundraising campaigns. Our Supa Rewards loyalty program and affiliate program are designed to put real money back in the hands of our customers and community partners.

Whether you are switching from cigarettes for the first time or looking to upgrade your current setup, we are here to help. Shop online with fast Canada-wide shipping, or visit us in store for a hands-on experience with Canada's best vaping brands.

Questions? Contact our team at hello@supavapes.com. We are real people, and we respond fast.